Genuine Care is an independent multi-brand appliance repair service provider. We are NOT an authorized service centre, official partner, franchisee, or affiliate of any brand manufacturer whose products we service.
Genuine Care explicitly states that it is not affiliated with, sponsored by, endorsed by, or associated with LG Electronics, Samsung Electronics, Whirlpool Corporation, Bosch Siemens Home Appliances, IFB Industries, Haier Group, Sony Corporation, or any other original equipment manufacturer (OEM) or brand. None of these corporations are responsible for the services, repairs, customer support, or information provided by Genuine Care.
All brand names, product names, logos, model designations, and registered trademarks displayed on this website are the property of their respective trademark holders. The mention of any brand name (e.g., "LG", "Samsung", "Whirlpool", "Bosch", "IFB", "Haier", "Sony") on our website is strictly for nominative fair use to describe the compatibility and technical scope of our independent repair services. Such references do not imply endorsement, sponsorship, or association by the trademark holders.
Our repair, servicing, and maintenance offerings are intended exclusively for out-of-warranty home appliances. If your appliance is currently covered by an active manufacturer warranty or extended warranty purchased from the OEM or an authorized dealer, having it serviced by an independent third party may void your OEM warranty. We strongly urge consumers with appliances under manufacturer warranty to contact the official OEM customer care to protect their warranty rights.
Where replacement of components is necessary, Genuine Care uses high-grade, brand-compatible spare parts engineered to OEM specifications, sourced from certified industry distributors. Any specific warranty on replacement components is provided directly by Genuine Care or the component distributor, and not by the original appliance manufacturer.
The 30 to 90-day post-service warranty offered on our repair jobs is an independent service warranty backed solely by Genuine Care. It applies exclusively to the specific fault diagnosed and repaired by our technician, subject to our standard terms and conditions. The original equipment manufacturer bears no liability or warranty obligation for work performed by Genuine Care.
We adhere to transparent, upfront pricing. Our standard doorstep inspection charge of ₹199 covers technician travel and diagnosis. If the customer approves the repair quote, the inspection charge is adjusted against the final service invoice. Written cost estimates are always provided before any repair commences, with zero advance payment demanded.
Business Name: Genuine Care Appliance Repair Service
Physical Workshop: 10a 2nd main 10th cross madina nagar mg palya bommanahalli, Bangalore 560068
Bangalore Dispatch Hubs: Koramangala, HSR Layout, Indiranagar, Whitefield, Electronic City, Bommanahalli
Helpline: +91 80-62182440 / 08062182440
Email: support@genuinecare.in